m77 Privacy Policy
This policy explains how m77 collects your personal data, the purposes for which it is used, and how it is protected.
By using the m77 platform, you are considered to have accepted the terms set out in this Privacy Policy. m77 takes the security of your personal data seriously and protects it with SSL encryption technology. If anything in this policy is unclear, you can reach us at [email protected].
Data We Collect
The following personal data is collected when you register an account on the m77 platform and when you use our services—
A — Data provided directly by you
- Full name, date of birth, and national registration or identity card number
- Phone number and email address used for contact
- Deposit / withdrawal method and associated wallet ID or bank account details
- Gaming history, deposit and withdrawal records, and bonus activity records
B — Data collected automatically
- IP address, browser type, and operating system information
- Server access time, page navigation, and location data (from your device)
- Data collected from cookies and similar tracking technologies
C — Data collected through the KYC verification process
A KYC (Know Your Customer) check may be carried out automatically during deposit or withdrawal transactions, and related data such as a copy of your ID or a selfie photo may be collected at that stage.
Purpose of Data Use
Collected personal data is used only for the following purposes—
- Verifying account access and protecting account security
- Processing deposit and withdrawal transactions
- Managing bonuses, VIP levels, and promotions
- To provide 24/7 customer service and resolve issues
- To maintain fair play and prevent fraudulent activity
- To analyze data for improving platform services
- To meet legal requirements and respond to any authority mandated by the state
m77 does not sell, rent, or share your personal data with third-party companies for advertising purposes without your consent.
Sharing with Third Parties
m77 may share personal data with partner service providers (payment processors, security verification companies) only where necessary to deliver services. When sharing data—
- Only the minimum information needed to provide the service will be sent
- Third-party companies will be required to meet m77's personal data protection standards
- We will only work with companies that operate under m77's data protection obligations
If legally required to disclose, we will act in accordance with the applicable law and will make reasonable efforts to notify you in advance where legally possible.
Cookies and Tracking Technology
The m77 platform uses cookies and similar technologies for the following purposes—
- Essential cookies: To handle account login, session records, and security checks
- Functional cookies: To remember your preferences, such as language settings
- Analytics cookies: To understand platform usage patterns and improve services
You can disable cookies in your browser settings, but please note that disabling essential cookies may prevent certain platform features from working properly.
Data Retention Period
m77 will retain your personal data for the following periods—
- Active account data: For as long as your account remains open
- Financial transaction records: From the date of the deposit or withdrawal until the applicable legal retention period expires
- KYC records: At least five years from the date of submission, subject to legal requirements
- Closed account data: Will be deleted within the legally required period from the date the account is closed
When there is no longer a legal or business reason to retain personal data, it will be securely deleted or anonymized so that it cannot be recovered.
Data Security Measures
m77 applies a combination of technical and administrative measures to protect your personal data—
- SSL / TLS encryption during data transmission and storage
- Role-based Access Control that limits access to personal data only to staff and systems that genuinely need it
- Real-time monitoring systems to detect data breaches or unauthorized access
- Payment data is not stored directly on m77 servers but is handled through PCI-DSS compliant payment processors
- Regular security audits of servers and databases
If a data breach occurs and your account may be affected, m77 will contact you as soon as possible.
Your Rights
Players whose personal data is held on the m77 platform may exercise the following rights—
Right of Access
You may request to view what personal data m77 holds about you.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data. For data that cannot be edited directly in your account settings, please contact [email protected].
Right to Erasure
You may request deletion of personal data that is no longer required by law or for the delivery of active services.
Right to Withdraw Consent
You may withdraw consent given for non-essential data processing at any time. However, this will not affect the validity of any processing carried out before the withdrawal.
Child Protection
The m77 platform is intended for adults aged 21 and above only. m77 does not store personal data of anyone under 21. If we find that an account has been opened by someone under 21, that account will be closed immediately and all related data will be deleted.
If you are a parent or guardian and suspect that your child has opened an account on m77, please contact [email protected] immediately to report it.
Policy Changes
m77 may update this Privacy Policy from time to time in line with changes to our services or legal requirements. When a change occurs—
- The "Last Updated" date at the top of this page will be revised
- For significant changes, we will notify you at your registered email address
- Continuing to use the platform after any changes means you accept the updated policy
If you do not agree with the updated policy, you may contact m77 customer support to request that your account be closed.
Privacy Protection FAQs
Contact m77
For any questions about this Privacy Policy, requests to access / update / delete your personal data, or any other data protection matter, you can reach the m77 customer support team—
[email protected]
Available in Myanmar language
We will try to respond to requests related to personal data within five days of receiving them. Please understand that cases requiring more detailed review may take longer.
You can also read our Responsible Gaming policy to help you make informed decisions while playing on the m77 platform. You can also view the Terms and Conditions related to using m77's services here.